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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela

May 20, 2026

5  out of  5
rating by Angela
"Allison was WONDERFUL!! I am so happy I switched to State Farm!"
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hope Scarborough

May 18, 2026

5  out of  5
rating by hope Scarborough
"Lauren and her team are all about customer service! When in need, they are there to step up and help get the best quote possible!"
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Kale Hill

May 13, 2026

5  out of  5
rating by Kale Hill
"Allison was very professional, informative, and friendly in conducting and updating my annual insurance review!"
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Kasey Kirkman

April 30, 2026

5  out of  5
rating by Kasey Kirkman
"We had a great experience setting up our new insurance. Allison was very informative and patient."
We responded:
"Thank you, Kasey! Allison is a wonderful team member and I’m glad she was able to help. "
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Cameron Kirkman

April 28, 2026

5  out of  5
rating by Cameron Kirkman
"Allison was great and very helpful!"
We responded:
"Thank you for your business and the stellar review, Cameron! 🎉"
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Jordan Drummond

April 13, 2026

5  out of  5
rating by Jordan Drummond
"I have been with Lauren and her team since I moved back home to Alabama in 2023. Lauren and team were my representatives when I had to use Gainsco due to two tickets on my record (I have since learned to slow down🤣). Today, I called due to a billing issue and Allison was able to bring my coverage back over to State Farm, my coverages increased, and my monthly payments DECREASED BY $100! I cannot praise lauren and her team enough. Mrs. Melissa is also a true gem when you call and she’s able to assist you! If you’re thinking of switching insurance or even agents, don’t think twice about coming to Lauren!"
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Sarah Wilson

April 6, 2026

5  out of  5
rating by Sarah Wilson
"Flawless experience, everyone in this office is so helpful and very quick to reply."
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Brandie Dudley

March 9, 2026

5  out of  5
rating by Brandie Dudley
"Wow! Lauren was phenomenal. I followed up with her two days after she had given My condo Via text close to 5 PM on a Friday my thought was that she would just get back with me the following Monday being that it was Was extremely close to closing hours. Instead of her responding back-and-forth via text, she called me and committed to doing whatever she could do to make sure that I had the coverage that I needed. She was super professional, pleasant and relatable. I am so happy that I switched my coverage to State Farm oh, not just because of Lauren, but because the prices were better than what I had originally been paying."
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Ariana Brasfield

February 28, 2026

5  out of  5
rating by Ariana Brasfield
"I had a great experience with this insurance office. The team was friendly, professional, and really took the time to explain my options so I could feel confident in my coverage. Allison was especially helpful—she went above and beyond to answer all my questions and made the entire process smooth and stress-free. It’s clear she genuinely cares about her clients and takes pride in what she does!"
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John Mcghee

February 27, 2026

5  out of  5
rating by John Mcghee
"Service was great. Alison walked me through all I needed with a smile, super helpful!"
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Rebecca Vo

February 27, 2026

5  out of  5
rating by Rebecca Vo
"Absolutely love working with Lauren Bland Bernier State Farm! Typically I speak with Allison, but everyone there is so friendly and very helpful. My husband and I moved to Opelika from out of state, and they handled our change seamlessly. They truly care about their clients, and they really add a personal touch to the insurance world."
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Emily Harlow

February 21, 2026

5  out of  5
rating by Emily Harlow
"I’ve used this office for 8 years and have never had any issues. Allison always takes time to answer my questions and makes me feel heard. I greatly appreciate their honesty and willingness to help out."
We responded:
"Emily, thanks so much for the wonderful review! "
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David Kiker

February 13, 2026

5  out of  5
rating by David Kiker
"As always, Lauren is a joy to deal with, always ask the right questions, and has always been very professional dealing with any and all issues that arise."
We responded:
"Thank you, David! We appreciate your positive feedback and love having you as our Good Neighbor! "
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Ryan Schmidt

January 30, 2026

5  out of  5
rating by Ryan Schmidt
"Very helpful and made swapping insurance incredibly easy!"
We responded:
"Thanks for the great review, Ryan! "
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Dean Jones

January 25, 2026

5  out of  5
rating by Dean Jones
"Lauren and her team are exceptional! She was able to address all of my insurance needs. She made the switch easy, and we saved a substantial amount on our coverage. Truly, she is a good neighbor and there for us!"
We responded:
"Thank you so much for the kind words and great review, Dean! We're thrilled to be your good neighbor! "
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Emily Barnes

January 22, 2026

5  out of  5
rating by Emily Barnes
"Lauren is the best!"
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Alex Bennefield

January 16, 2026

5  out of  5
rating by Alex Bennefield
"Allison took time out of her afternoon to help me out! Professional and helpful!"
We responded:
"Thanks for the five stars, Alex! "
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Enetha Smiley

January 16, 2026

5  out of  5
rating by Enetha Smiley
"Allison provided exceptional service. She was professional, courteous, and very knowledgeable, taking the time to ensure I fully understood my policy. The level of customer service at that office is truly top tier."
We responded:
"Enetha, wow! Thanks for the awesome review! We appreciate your trust. "
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Cynthia Nichols

November 18, 2025

5  out of  5
rating by Cynthia Nichols
"Allison is amazing! She is super friendly and knowledgeable. She remembered my family and I and asked about all of them by name! She has always been great with going over my policy and is explaining everything in my policies. Such a wonderful agent! I would recommend to anyone!"
We responded:
"Cynthia, thanks so much for the review of our incredible team member Allison! We appreciate your business; we're here for you! "
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Mark Grier

October 23, 2025

5  out of  5
rating by Mark Grier
"Allison was simple amazing and very helpful and she saved me money and better insurance .Thank you Allison!"
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Shanella

October 17, 2025

5  out of  5
rating by Shanella
"Lindsey provided great service and was very informative. I also look forward to meeting Lauren."
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Kendra Mitchell

October 3, 2025

5  out of  5
rating by Kendra Mitchell
"Exceptional and seamless service."
We responded:
"Wow, thank you, Kendra! We love helping our customers. Thanks for the exceptional review! "
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Lindsay Jenkins

August 6, 2025

5  out of  5
rating by Lindsay Jenkins
"I can’t recommend Lindsey Halsey at State Farm enough! I was struggling to find affordable car insurance after dealing with Progressive, who kept increasing my rates for no fault of my own. I met Lindsey at a small business event in Opelika, Alabama, where her kindness and approachable nature immediately stood out. While chatting about our businesses, I shared my frustration with those unexplained price hikes. She listened attentively and invited me to give her a call. After our conversation, she secured the same coverage, dropped my monthly rate by $120, and decreased my deductible by a huge amount! Lindsey’s expertise in State Farm insurance and policies is outstanding, and she explained everything in a way that was clear and easy to understand. She genuinely cares about her customers and works hard to get you the best deal. Her professionalism and human approach make all the difference—she understands the frustration of being overcharged by big corporations. I’m now switching my business and life insurance to her as well. If you’re looking for an agent who’s knowledgeable, kind, approachable, and truly cares, Lindsey is the one to cal"
We responded:
"Wow, Lindsay! Thanks for reviewing our Lindsey. She's an asset to the team and I'm thankful you were able to experience her top-notch customer service. "
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Victoria Gray

August 4, 2025

5  out of  5
rating by Victoria Gray
"Fantastic service all the way around & everyone is very helpful and nice. They don't mind going through and looking over anything you may need. 10/10 recommend"
We responded:
"Thank you, Victoria! We appreciate your business and the positive review. "
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Ana Rodriguez

July 30, 2025

5  out of  5
rating by Ana Rodriguez
"Lindsey is amazing!! She is so patient and will take the time to make sure you understand everything. She truly cares about her customers and guides you to the right direction. She went above and beyond for us!"
We responded:
"Thank you for reviewing our office, Ana! Lindsey certainly does go above and beyond; we appreciate the recognition. Thank you for your business and the stellar review! "